Trip Report: Flight Experience on IBERIA Airbus A340-300 (long-haul aircraft) on a short 2,5 hour flight from Madrid Barajas Airport (MAD) to London Heathrow Airport (LHR) in Economy Class.
It was my first time to fly the A340 and payed for Seat 05L in Economy Class which was then changed for some reason i don’t understand (no aircraft change). Furthermore the paid inflight service was very slow so i wasn’t able to buy a snack and drink even though i only sat in row 25 (of 36)!! Very poor service…
Iberia also uses these planes to fly from Spain to South America (around 12 hour flight time) and the seats were horribly worn out – i could feel the metal under the cushion all the time… Also they don’t have personal inflight entertainment screens (on this long haul aircraft)! Overall a very poor, expensive experience i had back in 2016… – they might have retrofitted the cabin now.
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